Error 0x87D13B9E: Uninstall Setting Enforcement Failed

Error Message

Can't enforce app uninstall setting. Retry installing the app.

Error Details

Property	Value
Error Code (Hex)	0x87D13B9E
Error Code (Dec)	2016330850

Description

info

This error occurs when an app is already installed on the device, but Intune cannot properly apply the "uninstall on retire" setting configuration. This setting determines whether the app should be automatically removed when the device is retired from management. Resolution typically requires reinstallation through Company Portal to properly apply the setting.

Common Causes

🔄 Configuration State Mismatch

Setting enforcement failures often stem from installation state inconsistencies. Previous installations might lack proper configuration flags. Management state changes could affect setting enforcement. Installation source differences might impact configuration application. Understanding configuration requirements is crucial for proper setting enforcement.

📱 Installation Management Issues

Installation management complications can prevent proper setting application. Pre-existing installations might bypass management controls. Installation state transitions could affect setting enforcement. Management authority changes might impact configuration capabilities. These management factors require systematic resolution approaches.

Resolution Steps

1️⃣ Current State Assessment

Begin by verifying the current app installation state. Check existing app management settings. Review installation source and history. Document current configuration status. Identify any management state inconsistencies.

2️⃣ User Communication

Provide clear guidance to affected users. Explain the need for reinstallation through Company Portal. Document steps for accessing Company Portal. Outline the reinstallation process. Ensure users understand the importance of proper installation channels.

3️⃣ Reinstallation Process

Guide users through proper reinstallation procedures. Monitor installation progress through Company Portal. Verify successful setting application after reinstallation. Document successful configuration enforcement. Confirm proper management state establishment.

Best Practices

👨‍💻 For IT Administrators

Effective setting management requires attention to installation processes. Implement comprehensive installation monitoring. Maintain documentation of required configurations. Develop clear procedures for handling setting enforcement issues. Create systematic approaches to installation verification. Consider implementing automated configuration monitoring.

🔄 For Installation Management

Successful configuration management requires attention to installation sources and methods. Develop clear processes for verifying setting enforcement. Maintain accurate documentation of configuration requirements. Implement thorough testing procedures for installations. Create comprehensive documentation of setting verification steps.

Troubleshooting Tips

Installation Management

When addressing setting enforcement issues, focus on proper installation channels. Ensure Company Portal usage for installations. Verify setting application after installation. Monitor management state establishment. Document successful configurations.

Important Considerations

Setting enforcement involves several critical factors. Installation source affects management. Configuration timing is important. Consider user impact during reinstallation. Monitor for recurring enforcement issues.

Additional Notes

💡 Company Portal installation required

🔄 Reinstallation may be necessary

⚠️ Setting enforcement critical

📱 Proper channels important

Related Links

Installation Management Guide

1. State Verification

   • Check current installation
   • Review settings
   • Verify management
   • Document status

2. Reinstallation Planning

   • Guide user preparation
   • Plan communication
   • Document steps
   • Prepare resources

3. Configuration Validation

   • Monitor installation
   • Verify settings
   • Confirm management
   • Document results

Best Practice

Ensure all app installations are performed through Company Portal to maintain proper configuration and management state enforcement.